SPECIAL: 25TH ANNIVERSARY ISSUE
NOVEMBER 15, 2008
VOLUME 25 NO.11

THE MAGAZINE FOR MUSICAL INSTRUMENT AND SOUND PRODUCT MERCHANDISERS

 
 

   
 

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-Table of Contents
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FEATURES
-It’s in the Cards ! You need to have PCI DSS-compliant terminals to handle credit card transactions by July 1. What are we talking about? Don’t worry, we’ll explain.
-Unplugged Acoustic guitar sales grew dramatically in 2009 and the beginning of 2010. Is this the beginning of a new trend?
-Head of the Class! We shine the spotlight on many of the new companies that launched at NAMM.
-Musicorp Mourns Mike Murphy We honor the sale rep’s life that ended way too soon.
-Is a New Healthcare Plan Just Snake Oil? We take a thorough look at how a new public healthcare plan can affect you and your employees. ?
-Bonanza! Behringer Buys Bosch Brands Behringer’s parent company added the Midas and Klark Teknik brands to its stable.
-The Stars Will Come Out…This Weekend We highlight a few of the celebrity appearances at NAMM.
-What A Long Strange Trip It’s Been!!! We reminisce as we close out the first decade of the new millennium. It was a tough 10 years for many. How about for the music industry though? What’s ahead?
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It’s Voting Time! Here are your nominees for the 24th annual Music & Sound Awards.
-Here We Come to Save the Day!!We provide a plethora of accessories that manufacturers assure you will provide excellent margins.
-For Those Who Make Lesser Publicized Instruments, We Salute You!!For the first time, we pay tribute to instruments and products that get little press coverage. We provide a well-deserved spotlight for these products!
-And the Bombs Keep Coming!Another big lawsuit is filed
against the industry.
This time, there are many
more defendants.
-Drumming to Their Own BeatHow well is the drum industry holding up during these difficult times? We call on three industry experts.
-Guitar Center, Fender, and NAMM Sued
-The Health of the Independent Dealer M&SR’s fourth annual independent retailer roundtable features a new twist. For the first time, manufacturers, hand-selected by the retailers, contribute to the story..


-The Latest, Industry, Dealers, People and Product Buzz and Showcases.

COLUMNS
-The Music & Sound Independent Retailer We talk to Debra Perez and Will Baily about the recreational music making (RMM) movement. Should you offer RMM classes in your store?
-Five Minutes With: We traveled to the county of Kent, in the United Kingdom, for a talk with Jason How of Rotosound. Martyn How and David Phillips join in. Rotosound plans for a huge push in the United States this year.
-MI Spy: MI Spy took to Beantown shortly before the Red Sox hosted the Yankees on opening day. Was service a home run or a swing and a miss?
-Dan the Man: Dan Ferrisi looks back at a NAMM session and ahead to a possible return to playing an instrument.
-Appraisal Scene Investigation: A new column is born! Rebecca Apodaca, the matriarch of music instrument appraisals, begins a new monthly column. Appraising instruments is not only something you can do, but it can earn you a pretty penny on the side, as well.
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Sales Guru: Gene Fresco called the NAMM show a “Winter Wonderland.” Find out why.
-Veddatorial: Gene Fresco teaches you how to be prepared as a salesperson.


FORMIDABLE FEMALES

-Linda Arink is one of the very few female executives at a DJ company. Learn how she became involved and why she hopes we won’t even need to have a column about top industry females in the future.
-Debbe Stephenson stumbled upon MI shortly after college, but is sure glad she did. She’s now president and COO of Pro Co Sound.
-Mary Peavey Being president at Peavey Electronics is no small feat. But that is not even close to knowing the whole story about her. She is Ivy League educated, founded a commercial real estate business, is involved with numerous worthy charities, and much more.
-Jennifer Tabor found a missing market niche and is growing her business by leaps and bounds. That, and she’s only 32 years old.
-Tarina Dunwoodie got to see the moment Graph Tech was born and has served the company since she was 17. She has moved up the ladder quite a bit since then.
-• Stacey Montgomery-Clark.
-• Cathy Duncan
-• Bee Bantug
-• Dale Krevens
-• Melanie Ripley
-• Susan Grund
-• Toby Nady
-• Shawna von Behren.
-• Berenice Chauvet
-• Sue Kincade
-• Tish Ciravolo
-• Vikki Hayward
-• Roxana Ramirez
-• Susan Lipp




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FORMIDABLE FEMALES
Vikki Hayward
[November 2008 - Page 1]

It isn’t hard to find musicians in this industry. Just about anyone you ask, no matter what their position and at what company, has at least dabbled in music making at some point in their lives. But what makes Vikki Hayward different is that she is not only a musician but also a consumer and fan of the exact products she is now working to support.

“Before I even worked for Gator, I owned a few Gator cases myself, so it was pretty cool when I finally came across the position for Gator,” said Hayward, who plays drums and “dabbles” in guitar. “I think it’s helped me a lot in marketing to be a consumer. You can’t really sell a product, I think, unless you use it yourself.”

Despite being more than qualified to market Gator products, Hayward’s original career path was about as far away from MI as you could get. “My schooling was for criminal investigation and crime scene technology when I started,” she recalled. “I got into that and realized it was nowhere near what I wanted to do with my life.”

So following stints in advertising and healthcare marketing, she came to Gator and “decided to take the marketing department to the next level.” Today she is able to bring many of her unique skills to the job. Though she didn’t come from a musical family, Hayward is naturally creative, not just in music but also in art.
“I get involved in everything from the ground level and get

involved in creating ads, flyers, the photography of the product, getting it into the catalog. And I’m involved in the design aspect from beginning to end,” she said. “In many situations, I’m doing a lot of the design work myself, just because I enjoy it so much. I think of it as stress relief to sit there and do some of the graphics.”

Calm in the Storm
Beyond her various artistic abilities, Hayward brings a unique perspective to her job by virtue of being a woman and being a mother.

“My life truly changed when I was pregnant with my son,” said Hayward. “During the birth of my son I basically had heart failure and could have easily lost my life. Being told you could die is quite a humbling experience. I decided that if I lived through it all I would make an effort to be a better person in all aspects of my life. 

“For my career, it meant learning a lot about stress,” she continued. “Marketing is wrapped in deadlines and crazy schedules, [and] it is quite easy to stress yourself into sickness. I learned how to reduce my stress, get organized, maintain control of my projects, and learn to laugh things off once in a while.”

Gator on the whole is very open to women, by Hayward’s estimation. There are many women working there in management positions, and the company allows her to work one day a week from a home office so that she can be with her young son. That wasn’t always the case in her professional career, especially during her tenure in the healthcare industry.

“I had a few comments that people didn’t want to talk to women because they felt they wouldn’t know what they were talking about,” she recalled. “I think it made me stronger because… I built a lot of good relationships; it was just a very big struggle, where in the MI industry it hasn’t been a struggle at all.”

Florida Gator
In the five years since she joined Gator, Hayward has grown in her position and in the industry, and considers herself extremely lucky to have the opportunities she’s had.

“I really enjoy working at Gator. I come from a big Italian family and Gator reminds me of that type of atmosphere. Everyone gets along. Everybody works so well together and everybody communicates,” she said. “It’s exciting to have a job and to be in a position where I look forward to getting up in the morning and going to work. I know that’s something everybody pretty much strives for. So I consider that a pretty good deal to enjoy getting up, driving to work, and working all day. You feel like you’ve accomplished something good.”

As for her future, Hayward hopes to one day have her fingers in Gator’s many pies. “We have several divisions of the company. Eventually, my goal is to move to director of marketing and oversee all of the separate entities,” she said. “They’re very different [and] it’s been an interesting challenge to develop marketing for each separate division but for the same product.”
And when Hayward is unfamiliar with a product, her Gator family is more than willing to help. “One of the advantages of working at Gator is that everyone there is a musician,” she said. “So even if I come across a product I may not be 100 percent sure [about], there’s going to be somebody there who plays who I can go to and get guidance.

“But I think it’s pretty universal, really, no matter what instrument you play” added Hayward. “A lot of the musicians we deal with are so passionate…they consider their instruments to be like their children. It’s always nice when you hear the stories; we get them all the time. ‘Oh my guitar case fell off the back of my truck and smashed and got run over but my guitar was fine.’ We hear a lot of that [Laughs].”

That passion for Gator is something Hayward shares and expects to continue long into the future. “Over the last few years, Gator has moved from a small case company to one of the leading case companies in the industry. It’s been a wonderful experience so far watching that happen. It’s kind of like having your child grow up,” she said. “Hopefully, I’d like to think I had something to do with that.”

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