SPECIAL: 25TH ANNIVERSARY ISSUE
NOVEMBER 15, 2008
VOLUME 25 NO.11

THE MAGAZINE FOR MUSICAL INSTRUMENT AND SOUND PRODUCT MERCHANDISERS

 

   
 

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FEATURES
-Our 25-year magazine retrospective begins on p. 20 and runs all of the way to (with some stories in between). Wow, a lot has happened in that time.
-Whoa Canada! Attendees were upbeat during MIAC, which took place in Toronto in October. Is the Canadian MI retailer different than the U.S. one?
-Percussion Pointers. We serve up some tips about how you can help band directors select the right percussion products for their schools.
-The Survey Says...Reader surveys always reveal a lot of information. This year is no different. Find out what you said about several topics, including how your holiday sales are expected to stack up this year.
-Rode to Success Rode Microphones made a big splash, literally, with the launch of Opal from its Event Electronics division. Find out much more about the Las Vegas bash and the studio monitor that packs 750 watts of punch.
-Under Lock and Key
In our third annual Independent Retailer Roundtable,
we gather more participants, who provide even more information. Which manufacturers are you happy with? Find out. Did Summer NAMM work out? Find out. What bothers you the most? Find out.

-DJ For Hire These manufacturer employees still find the time to perform DJ/lighting gigs.
-An Early Summer Night’s Dream!NAMM returned with a vengeance in Nashville. Learn what people were saying and why there could be a rebirth of independent retailers in the future.

-The Latest, Industry, Dealers, People and Product Buzz and Showcases.

COLUMNS
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The Music & Sound Independent RetailerWe honor Lou Kraus Music in Nebraska, celebrating 25 years of service and California's Zone Music, celebrating its 25th anniversary.
-Bags/Cases Update Marty Harrison of Access Bags and Cases, Agatha Gerutto of Road Ready Cases, and Jonny Edwards of Coffin Case give you tips on selling bags and cases in these brutal economic times.
-Special Guest EditorialMusic & Sound Retailer assistant editor Michelle Loeb reflects on her past five years with the magazine.
-Spy Travel & Leisure recently said Charleston, S.C., has the nicest people and best antique shops in the country. But, does it have the nicest store owners and best music instrument stores? Let’s find out.
-Five Minutes Hohner’s Scott Emmerman talks about the huge Bob Dylan harmonica launch and a whole lot more.
-Sales Guru.Gene Fresco explains why you MUST set goals as a salesperson.
-Veddatorial.Dan Vedda opened his store right around when the Music & Sound Retailer began. He takes a look back at how he became an MI dealer and reflects on his 12 years writing this column.
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MSR Anniversary —Lee Oskar.We take a look at 25 years of Lee Oskar by asking the man himself. We talk about how the company got started, what he thinks of the market now, and his times with the ultra popular band War.

FORMIDABLE FEMALES

-Vikki Hayward, Gator Cases marketing manager, was a huge fan of the company years before she joined it. Learn about her future goals, why she enjoys her job, and much more.
-Roxana Ramirez, Being in the music industry, you’re probably very aware of the soundtrack of your life. If Roxana Ramirez were to have a theme song, it would probably be “We Are Family.”
-Susan Lipp, is always busy. She helped break ground on the company’s huge future facility in Madison, Wisc., last month. She does NAMM Congressional “fly-ins” too

CURTAIN CALL
-Steve Stevens, Rock and Roll may be known for its wild behavior, but the genre has at least one law abider in Steve Stevens.
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Frank Black of the Pixies credits Haley's Comet for starting him on his career path?
-KT Tunstall dismounted from her horse and climbed out of her cherry tree to talk with us.
-Peter Frampton comes alive to tell us what guitars, effects, and amps he loves.
- John Flansburgh, They Might Be Giants’ John Flansburgh is a big fan of several independent dealers as well as a host of manufacturers.
-Matt Rubano the bass player for the red-hot band Taking Back Sunday. Even better, he likes to shop for MI gear.
-Paul English ,Willie Nelson has had four wives in 40 years, but only one drummer in that same time frame.
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FORMIDABLE FEMALES
Vikki Hayward
[November 2008 - Page 1]

It isn’t hard to find musicians in this industry. Just about anyone you ask, no matter what their position and at what company, has at least dabbled in music making at some point in their lives. But what makes Vikki Hayward different is that she is not only a musician but also a consumer and fan of the exact products she is now working to support.

“Before I even worked for Gator, I owned a few Gator cases myself, so it was pretty cool when I finally came across the position for Gator,” said Hayward, who plays drums and “dabbles” in guitar. “I think it’s helped me a lot in marketing to be a consumer. You can’t really sell a product, I think, unless you use it yourself.”

Despite being more than qualified to market Gator products, Hayward’s original career path was about as far away from MI as you could get. “My schooling was for criminal investigation and crime scene technology when I started,” she recalled. “I got into that and realized it was nowhere near what I wanted to do with my life.”

So following stints in advertising and healthcare marketing, she came to Gator and “decided to take the marketing department to the next level.” Today she is able to bring many of her unique skills to the job. Though she didn’t come from a musical family, Hayward is naturally creative, not just in music but also in art.
“I get involved in everything from the ground level and get

involved in creating ads, flyers, the photography of the product, getting it into the catalog. And I’m involved in the design aspect from beginning to end,” she said. “In many situations, I’m doing a lot of the design work myself, just because I enjoy it so much. I think of it as stress relief to sit there and do some of the graphics.”

Calm in the Storm
Beyond her various artistic abilities, Hayward brings a unique perspective to her job by virtue of being a woman and being a mother.

“My life truly changed when I was pregnant with my son,” said Hayward. “During the birth of my son I basically had heart failure and could have easily lost my life. Being told you could die is quite a humbling experience. I decided that if I lived through it all I would make an effort to be a better person in all aspects of my life. 

“For my career, it meant learning a lot about stress,” she continued. “Marketing is wrapped in deadlines and crazy schedules, [and] it is quite easy to stress yourself into sickness. I learned how to reduce my stress, get organized, maintain control of my projects, and learn to laugh things off once in a while.”

Gator on the whole is very open to women, by Hayward’s estimation. There are many women working there in management positions, and the company allows her to work one day a week from a home office so that she can be with her young son. That wasn’t always the case in her professional career, especially during her tenure in the healthcare industry.

“I had a few comments that people didn’t want to talk to women because they felt they wouldn’t know what they were talking about,” she recalled. “I think it made me stronger because… I built a lot of good relationships; it was just a very big struggle, where in the MI industry it hasn’t been a struggle at all.”

Florida Gator
In the five years since she joined Gator, Hayward has grown in her position and in the industry, and considers herself extremely lucky to have the opportunities she’s had.

“I really enjoy working at Gator. I come from a big Italian family and Gator reminds me of that type of atmosphere. Everyone gets along. Everybody works so well together and everybody communicates,” she said. “It’s exciting to have a job and to be in a position where I look forward to getting up in the morning and going to work. I know that’s something everybody pretty much strives for. So I consider that a pretty good deal to enjoy getting up, driving to work, and working all day. You feel like you’ve accomplished something good.”

As for her future, Hayward hopes to one day have her fingers in Gator’s many pies. “We have several divisions of the company. Eventually, my goal is to move to director of marketing and oversee all of the separate entities,” she said. “They’re very different [and] it’s been an interesting challenge to develop marketing for each separate division but for the same product.”
And when Hayward is unfamiliar with a product, her Gator family is more than willing to help. “One of the advantages of working at Gator is that everyone there is a musician,” she said. “So even if I come across a product I may not be 100 percent sure [about], there’s going to be somebody there who plays who I can go to and get guidance.

“But I think it’s pretty universal, really, no matter what instrument you play” added Hayward. “A lot of the musicians we deal with are so passionate…they consider their instruments to be like their children. It’s always nice when you hear the stories; we get them all the time. ‘Oh my guitar case fell off the back of my truck and smashed and got run over but my guitar was fine.’ We hear a lot of that [Laughs].”

That passion for Gator is something Hayward shares and expects to continue long into the future. “Over the last few years, Gator has moved from a small case company to one of the leading case companies in the industry. It’s been a wonderful experience so far watching that happen. It’s kind of like having your child grow up,” she said. “Hopefully, I’d like to think I had something to do with that.”

[ pages: 1]

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