February 9, 2011
VOLUME 28. NO.2

THE MAGAZINE FOR MUSICAL INSTRUMENT AND SOUND PRODUCT MERCHANDISERS

 
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Table of Contents
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FEATURE
Music China
Nurtures Asian Market

The Music & Sound Retailer attended the most recent Music China, held October 11 to 14 in Shanghai. The event drew a large number of exhibitors and attendees, and underscored the vast potential of the Asian market. "The Beatles" were there, too! Don't miss our detailed report.

26th Annual Music & Sound Awards Nominees
This past year was a terrific one for product innovation in the MI space, and the 26th Annual Music & Sound Awards honors those products that stood out from the crowd, representing the very best that our industry has to offer. See if your favorites made the list!

Shopping The
Accessories Market

The Music & Sound Retailer spoke to four prominent industry figures, each one of whose company is connected to the accessory segment, to find out where this portion of the market stands, both for manufacturers and for retailers.

The Road Less Traveled
Many lesser-publicized instruments feature hot new innovations and can give you a healthy margin. Hence, The Retailer has brought back its "Salute to Lesser-Publicized Instruments." This is the third installment of our series, which will feature some of the hottest among them.

Kiss Kiss, Bang Bang
We speak to a panel of recognized experts to discern the relative strength of the drums and percussion space, find out how retailers could better capitalize on manufacturers' products and, finally, discover what offerings are new or soon to be coming down the pike.
Sixth Annual Independent Retailer Roundtable
This article invites some of the most influential—not to mention successful—independent retailers in the MI business to share their insights with us, present some advice and deliver our industry's "state of the union" address.
Holiday Holdover
This year's annual Holiday Sales Guide drew such an enthusiastic response that we literally didn't have page space to include everybody who submitted product information. So, we present Part Two this month, sharing even more hot holiday products.
Christmas Comes Early
Although temperatures are still pretty warm and the holiday season seems a long way away, it's never too early to start preparing for holiday sales. We offer a selection of products that manufacturers state will be hot sellers for the holidays.
Class is in Session
Born In The U.S.A.
DJ Product Sales Take a
Turn For the Much Better

A Change Will Do You Good?
From Russia With Love
A Change Will Do You Good?

Musikmesse is a Trend Setter
The Good Stuff: The Best
Things Going on in MI Today

Japan's Tragic Aftermath
Acoustic Ascent
Gibson Fights Back
Shopatron 'Til You Drop
Class is in Session
Gibson Indictments Likely
NRF Talks Jobs,
Jobs and More Jobs

It’s a Record!
MSR Exclusive Interview
Music Group's Master Plan
Knock it Off With the Knockoffs!
Music & Sound Award Nominees
Taylor-Made For Europe
We Cover it All!
A ‘Super’ Party on Kent Island
‘Father of RMM’ Passes
Don’t ‘Skip’ this Story!
Skip’s Music Celebrates 30th Anniversary of its Special Event

I Just Wanna Bang
on the Drums All Day

Your One-Stop Shop For The Holidays!
Heathcare Provision Could
Be a Nightmare

America the Beautiful

Not Doubting Thomas
Mendello Retires, Thomas Named Fender CEO

Music City Myster
y

The Latest, Industry, Dealers, People and Product Buzz and Showcases.

COLUMNS
2012 Music & Sound Awards Dealer Nominees

The Music & Sound Independent Retailer
Twin Town Guitars has its day in the sun, Taye Drums recently held "Snare Center Days" at two of its premier Snare Centers, West Music has expanded its Music Therapy Services, the food for strings program is still going strong, The Guitar Boutique has opened a second shop…and much more.
Five Minutes With
This month's interviewee, Darius Seabaugh, CTS, CTSM, who serves as Vice President Marketing with The RapcoHorizon Company, has an educational background, as well as a personal involvement with the joys of music, that enables him to provide unique perspective and expertise.
MI Spy
The Spy takes a trek to Santa Cruz CA, in search of fun in the sun, Hula girls and the perfect ukulele. Follow the Spy and his traveling companion, Road Dog, as they scour the city, visiting five stores along the way and finding adventure, intrigue and all that other spy jazz.
Appraisal Scene Investigation
Rebecca Apodaca was invited to the New York reception for Richard Gere and his guitar/amp collection. She recounts her experience, providing along the way an assessment of the value of celebrity-owned instruments.
Sales Guru
Gene Fresco evangelizes about the principle that states "you have to give before you get." He argues that this is something you must use in marketing musical products and you must include in your plans to succeed in the New Year. Read on for all the details.
Business & Marketing
The holiday season is the best time of the year for you to reap the rewards from all the hard work you've put into your Web site. This is the busiest time for purchases on the Web, so you need to make sure that you are ready. David Hall gives all of us a primer.
Veddatorial
Speaking to the rest of the MI retailer community, Dan Vedda argues that retailers have an opportunity to be so much more than convenience stores. But, this requires everyone demonstrating their commitment to serve customers, and to serve them as they want to be served.

FORMIDABLE FEMALES

Laura Rivera:
Laura Rivera, who serves as Director of Strategic Marketing & Branding with the Avedis Zildjian Company, has already had an estimable career spanning a number of industries. She now puts her talents to work in the MI sphere.

Fenia Mavromichali:
Fenia Mavromichali does not often speak about her personal life. Nevertheless, longtime contributor Michelle Loeb sketches a detailed portrait of Omnisistem's Vice President of Operations.
Heidi Blackmer Robichaud:
Gioia Molinari
Cindalee Hall:

Dinah Gretsch
Carol Calato
Diana Cecchini
Jennifer Davies
Sharon Hennessey
Carla Alger
Dawn Werk

Sonia Vallis
Catherine Polk

Cyndi Fritz
Janet Deering

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Vic Firth and Craigie Zildjian
[February 2011 - Page 1]

You’ve probably heard by now that Vic Firth and Zildjian have merged. But what you perhaps haven’t heard is the reasoning behind the move and in what way, if any, the merger will affect you. We interviewed Vic Firth, CEO of the Maine-based eponymous drumstick company, and Massachusetts-based Zildjian CEO Craigie Zildjian during NAMM to get all the details. You can only read about it here! Of course, there’s no way to be sure any merger will work. However, if you see the fun, humor-filled interaction between the two, which we have tried to convey in this story, the two iconic companies are off to a great start. Please keep in mind some of the things are said with tongue in cheek.
Let’s first start with how the merger will affect you. Both Firth and Zildjian said you will see no changes at all. Both companies will run autonomously. But that leads us to the question about why a merger was necessary. “Honestly, I have no heir apparent at Vic Firth. I have two daughters,” Vic Firth said. “Both want to pursue other interests. So I wanted to put the company in the hands of people who are responsible and will carry on our legacy for as long as possible. I believe the union with Zildjian will perpetuate the Vic Firth brand. I know my work and my people will carry on with the highest of traditions.”
The merger announcement in December was the culmination of picturemany years of discussions. No quick decisions were made. “I initiated it,” said Zildjian. “We would go to Legal Sea Foods. Vic always picked up the tab. I talked to him over and over again about our interest [in Vic Firth]. It’s a legacy brand. It fits so well with Zildjian. It always seemed so obvious to me. I just had to keep telling Vic we belonged together.”
“Do you want to hear my side of the story?” joked Firth. “She was looking for free lunches.”
“I got quite a few!” Zildjian answered.Feature 2
Collaboration efforts between the two companies have been discussed for years, Firth said. “I proposed we make some models of sticks for Zildjian,” said Firth. “Craigie once made an offer to buy a piece of our company. I told her it wasn’t for sale. She always pushed me in a lighthearted manner. Initially, we didn’t have serious discussions. As time went on, Craigie would tell me that Zildjian was behind regarding its drumstick orders. She asked if we could make drumsticks for them. I said ‘I’d be delighted to.’ We kept that information discrete. In fact, in our factory, the sticks were known to be going to the ‘Percussion Company.’ Nobody knew where they were going. We had a segment of our plant that was curtained off by a humungous drape whenever anyone came to visit.”
“Vic’s factory is state of the art,” said Zildjian. “We were investing heavily in our cymbal business. We had a lot of conversations about Vic making our sticks because we believe Vic Firth’s quality is the best in the industry. That was step one. We wanted to offer a high-quality stick, but perhaps not tell anyone Vic was making them. So we became an OEM customer.”
“I have made light of a lot of things about the conversation,” Firth said. “But, in reality, this was a very serious conversation. Zildjian wanted drumstick quality that could match its cymbal quality. I proposed we could do it. But it still took quite a while before we began to make 5As and 5Bs. Little by little, when Zildjian discovered we were providing good wood and quality products, the trust grew and, finally, it came to the point where they asked if we could make the whole stick line.”
“We built trust. Vic was making top quality sticks for us,” Zildjian said. “The key was this trust we had for one another.”
“We’re both all about brands. We understand brand recognition, brand value, and the integrity that stands behind it,” said Firth.

Another Merger
December’s merger was not the first time Vic Firth and Zildjian merged. Vic Firth’s daughter, Kelly, had previously married Zildjian’s Vice President of Artist Relations and Event Marketing, John DeChristopher.
“I had palpitations over that,” quipped Firth. “My daughter married into the competition. It was a good wedding, but it cost me a fortune. In a sense, we were already a family.”
“In hindsight, that was something that really brought us together,” said Zildjian.
Firth told us he had been asked by many other companies in the past to acquire his business, but he rejected each offer. “I was always very flattered,” Firth said. “But I had no interest at the time in selling the business. The people who approached me were appropriate, but nobody was as appropriate as Zildjian.”

No Need for Artists to Depart
Zildjian wanted to stress that, like retailers, artists will not be affected by the merger. Several artists endorse both Vic Firth and Zildjian products. However, “you don’t need to be a Zildjian artist to be a Vic Firth artist and vice versa,” she said. “Both cultures have a deep respect for artists and artistic integrity. This merger will not have any effect on them.”
“Any concern of this merger affecting artists should be eradicated,” said Firth.

Staying in the USA
While many companies have switched manufacturing to overseas locales, don’t expect that from Zildjian or Vic Firth.
“We’re a service economy,” said Zildjian. “Much of manufacturing has gone overseas, but here we stand as two American manufacturers. We make our products in Massachusetts and Maine.”
There are several traits about Vic Firth that Zildjian truly appreciates. “Employees admire and respect Vic. He motivates workers to give him the quality he’s looking for. He is always thinking about how to do things better, and he’s willing to make the investment in his plant. We both have continuous-quality-improvement cultures. ”
“When we come out with a great, new product or have made new strides in the manufacturing process, I’m happy for about three months, maybe four,” Firth added. “But we have to continue to do things better.”
“He’s always striving for more. That’s why he’s No. 1,” concluded Zildjian.

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