RSSCategory: Columns

Go With The Pro

Go With The Pro

| March 9, 2015 | 0 Comments

Whether walking into its Los Angeles-based store or visiting its state-of-the-art Web site, one need only look at Westlake Pro to know one is in the company of experts. George Adjieff and Joe Taupier—who had managed the store for many years before they became its Owners in a management buyout—have gone to great lengths to […]

Continue Reading

First Impressions Are Everything

First Impressions Are Everything

| March 2, 2015 | 0 Comments

I make it a practice to Google dealers who contact me, as well as to visit their websites and their Facebook pages to see what their stores are like. A surprising number of stores maintain no Internet presence at all, or have terribly outdated websites. Many of the Facebook pages I visit are sparse and […]

Continue Reading

It Takes A ‘Villa’

It Takes A ‘Villa’

| March 2, 2015 | 0 Comments

Music Villa has been a part of the Bozeman MT music scene since the 1970s, but it’s under the leadership of Paul Decker that the store has really taken off, growing not only in its physical footprint but also in its online presence and its value to the community. Decker took over the store from […]

Continue Reading

What’s In It For Me?

What’s In It For Me?

| February 19, 2015 | 0 Comments

Today’s consumer has more buying choices than ever before. Many, without even realizing it, have taken on an attitude that asks, “What’s in it for me?” Although this might initially sound selfish and one-sided, it’s become a broad-based attitude shift with shoppers and it has to be addressed. This fundamental attitude dictates all their actions […]

Continue Reading

Business As Unusual

Business As Unusual

| February 19, 2015 | 0 Comments

You hear people bandy about a particular phrase—“disruptive innovation”—a lot these days. Disruptions are everywhere: from new payment systems like Square or Apple Pay, to ride or lodging services like AirBnB, Lyft and the beleaguered Uber. At their most effective, they can transform an industry…even replace longstanding institutions. Although dwindling numbers remember it, television did […]

Continue Reading

Vendors: Friend Or Frenemy?

Vendors: Friend Or Frenemy?

| February 16, 2015 | 0 Comments

Two op-eds I recently wrote for The Music & Sound Retailer, “Why We Fired Fender” and “In Defense Of The Middle Man,” both highlighted the unique and challenging relationships that exist between MI retail stores and their vendors. I have spoken to many colleagues in the MI retail industry since those op-eds were published—on both […]

Continue Reading

9 Worst eBay Seller Mistakes

9 Worst eBay Seller Mistakes

| February 2, 2015 | 0 Comments

Love it or hate it, eBay has become a formidable competitor to music retailers. Although originally intended for individuals to clear out their attics, eBay has evolved to become one of the most popular vehicles for selling musical instruments and accessories across the world. The statistics validate eBay’s popularity, and the number of active registered […]

Continue Reading

Veddatorial: A Tangled Webb

Veddatorial: A Tangled Webb

| January 29, 2015 | 0 Comments

Some in the industry media expressed surprise at the “abrupt” resignation of Mike Pratt from the CEO position at Guitar Center, having been replaced by Darrell Webb, former CEO and Chairman of Sports Authority (and, earlier, CEO and Chairman of its sister company, Jo-Ann Fabric & Craft Stores). When you think about it, though, it […]

Continue Reading

A Retailer That Gives The People “Moore”

A Retailer That Gives The People “Moore”

| January 28, 2015 | 0 Comments

The year was 2012. Brett Mulzer, an accomplished musician and music instructor, had been operating a world-class recording studio in a small town about an hour east of Evansville IN since 2005, and he decided to move his studio, and his family, to the city, where approximately 80 percent of his clients lived. Mulzer’s search […]

Continue Reading

Long and Winding Road

Long and Winding Road

| December 19, 2014 | 0 Comments

“A bend in the road is not the end of the road…unless you fail to make the turn.” In my dual role as both a retailer and a pundit, everything I believe about music retail has to pass two tests. My opinion must reflect my experience as a store owner in the trenches every day, […]

Continue Reading