RSSCategory: Columns

Keep Your Friends Close

Keep Your Friends Close

| November 23, 2015

Customer Loyalty In The Digital Age Of Retail Recently, I was reading an article about Jim Koch, Founder of the Boston Beer Company, producer of the famous Sam Adams brand of beer. In the article, the writer extolled the virtues of the Founder, who was admittedly the pioneer of the craft brew industry, but the […]

Continue Reading

Staying Afloat In Coastal Michigan

Staying Afloat In Coastal Michigan

| November 20, 2015

Instrumental Music and Sound 109 S. James St. Ludington MI 49431 Phone: (231) 843-4411 instrumentalmusicandsound.com Mon–Sat: 10am–6pm Jeffrey G. Nixon, Owner For the past 34 years, Jeffrey Nixon and Instrumental Music and Sound have been serving the needs of the music community in Ludington MI. Throughout the years, the store has seen many ups and […]

Continue Reading

Keep Your Technology In Its Place

Keep Your Technology In Its Place

| October 22, 2015

Over the last several years, technology has begun to play an increasingly critical role in MI retail. At every NAMM show, there are Idea Center sessions on social media, search engine optimization and other technology-forward topics designed to help entrenched independent retailers gradually join the new era and compete in a marketplace that has rapidly […]

Continue Reading

Shine A Light: Gilmore Music

Shine A Light: Gilmore Music

| October 19, 2015

Gilmore Music 1935 E. 7th St. Long Beach CA 90813 Phone: (562) 599-1369 www.gilmoremusicstore.com Mon –Thurs: 10am – 7pm Fri–Sat: 10am – 6pm Sun: 11am – 4pm Clinton Gilmore, Owner Clinton Gilmore is the second-generation owner of Gilmore Music, which has been serving the Long Beach CA music community from the same location since 1944. […]

Continue Reading

Guitar Center: More Or ‘Lesson’?

Guitar Center: More Or ‘Lesson’?

| October 15, 2015

Editor’s Note: Shortly before press time, Guitar Center confirmed to The Retailer that, by the end of the year, GC would have 87 stores with lessons. The lessons initiative started in 2012. You’ve likely been hearing the news—including in the pages of this magazine—that our industry’s dominant chain has embarked on a company-wide rollout of […]

Continue Reading

Veddatorial: Bad Blood

Veddatorial: Bad Blood

| September 23, 2015

All it takes is a bad supplier to get my early-career dander up again. It doesn’t happen often; better industry suppliers and my own selection process usually serve to insulate me. There’s also a comfort zone that comes from dealing with particular people over the years and the level of trust that that engenders. But […]

Continue Reading

Have The Guts To Charge More

Have The Guts To Charge More

| September 22, 2015

In the early ’80s, I found a book written by Tom Peters entitled “In Search of Excellence.” It offers advice on, and insight into, the art and science of business-management concepts that were then in use by several 1980s companies. Since the book was published, it’s grown to become a staple in sales and marketing […]

Continue Reading

Combating Complacency & Disengagement In MI Retail

Combating Complacency & Disengagement In MI Retail

| September 21, 2015

Any job, any career or any relationship grows stagnant if it isn’t fed with fuel to keep it interesting. Unfortunately, many store owners and managers are drowning in a sea of spreadsheets and bank statements and, often, they find themselves so wiped out at the end of each day that they feel drained of all […]

Continue Reading

Shine A Light: All In The Family

Shine A Light: All In The Family

| September 18, 2015

Uncle Jon’s Music 33 N. Cass Ave. Westmont IL 60559 Phone: (630) 434-2480 www.unclejonsmusic.com Mon –Thurs: 12:30pm – 8pm Fri: 12:30pm – 5pm Sat: 10:30am – 4:30pm Jon Kostal Jr., Co-Owner and Manager Community and family loom large over the day-to-day business model at Westmont IL-based Uncle Jon’s Music. Those themes permeate every aspect of […]

Continue Reading

Veddatorial: Educating The Consumer

Veddatorial: Educating The Consumer

| August 24, 2015 | 0 Comments

I believe our most difficult job for the next few years—as an industry and, in particular, as retailers—is to educate the music products consumer. Traditionally, we have outsourced the job to band directors, rock stars, and assorted teachers and other tastemakers in the field. Oh, retailers have participated in the process, but that participation has […]

Continue Reading